2020 Highlights

Value

 

 

3,725

million Euro in revenues

685.2

million Euro in investments

1,421

million Euro of added value distributed

0.095

Euro of proposed dividend per share

1,800

million Euro invested in 44 environmental sustainability projects, related to 4 Green Bonds

8.8

million Euro in research and innovation projects

 

Sustainable resources

2.7

million tonnes of CO2 avoided

743,000

TOE saved

73%

electricity produced from renewables and high-efficiency cogeneration

69.3%

of sorted waste collection (national average: 61.3%)

33.3%

water network leaks (national average: 43.7%)

2.9%

2.9% electricity grid losses (national average: 6.4%)

 

Iren People

99%

of employees with a permanent or apprenticeship contract

612

new hires

3,166

employees in smart working

2,089

women working in the Group

40%

of the Board of Directors is composed of females

88%

of employees involved in training activities

24.5

average annual training hours per employee

 

Customers and Communities

+3.4%

retail energy customers

82

active branches

3.3

million responses to call centres

92%

satisfied customers from all services

+28%

customers registered for online services

98.8%

gas networks inspected

100%

district heating networks inspected

35%

electricity substations inspected

>794,600

parameters analysed on drinking water and wastewater

1,280

million Euro of orders issued to suppliers

60%

of the value of the order to local suppliers

24

social cooperatives working with Iren

1,060

hours of traning to third party companies

2,162

suppliers involved in the sustainability profiles survey

17

national and international associations and networks related to sustainability in which the Group participates

179,280

people involved in 71 Eduiren environmental education projects

Eduiren

New tools for distance learning

254

projects supported in favour of communities

53

projects carried out by Iren Local Committees for sustainability

2

Startups supported in the fields of robotics allpied to waste and circular economy

20

million Euro over three years for the “Iren Up” corporate venture capital programme